Contact Us

Get a custom quote within 24 hours with free design consultation

Get in Touch

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Email
info@tentpro.de
We reply within 24 hours (Mon-Fri)

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Phone
+49176 14619687
Mon-Fri 9:00-18:00 (GMT+8)

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WhatsApp
+4915758128070
Fast response, any time

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Address
TentPro Manufacturing Co., Ltd.
E-commerce Industrial Park, Zhecheng County
Shangqiu, Henan, China

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Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (CST)
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

What Happens After You Contact Us?

Step 1: We review your requirements within 24 hours and assign a dedicated account manager.

Step 2: Initial quotation with cost breakdown provided within 2-3 business days.

Step 3: Free design consultation and product recommendations based on your market.

Step 4: Prototype development schedule and sample plan outlined.

Send Inquiry

Fill out the form below and we’ll get back to you within 24 hours.

Frequently Asked Questions

What is your minimum order quantity (MOQ)?

Standard models start at 500 units. Custom OEM/ODM designs start at 1,000 units. Glamping tents have a lower MOQ of 100 units. Contact us for specific product MOQs.

How long does it take to get a quote?

We provide initial quotations within 24 hours of receiving your inquiry. Detailed quotations with cost breakdowns take 2-3 business days.

Can I get a sample before placing a bulk order?

Yes. We provide prototype samples (7-10 days) and pre-production samples (15-20 days). Sample fees are credited toward your bulk order.

Do you provide FBA prep services?

Yes. We offer full Amazon FBA prep including FNSKU labeling, polybagging, carton packing, and direct shipping to FBA warehouses worldwide.

What payment terms do you accept?

Standard terms: 30% T/T deposit, 70% balance before shipment. For established clients, we offer L/C and credit terms up to 60 days.

Can you sign an NDA for my custom design?

Absolutely. We sign NDAs before reviewing any custom designs. Your IP is fully protected and we never share client designs with third parties.